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United Airlines’ passenger revenue declined 0.9 percent year
over year to $8.5 billion in the third quarter as the carrier took
a $185 million hit from hurricane-related flight cancellations.
The carrier cancelled about 8,300 flights in southeastern Texas,
Florida and the Caribbean, which were hit by hurricanes Harvey, Irma
and Maria during the quarter. United reported a continued dramatic
decline of involuntary denied boarding. Traffic rose 1.7 percent year
over year in the third quarter as United increased capacity 3 percent,
pushing load factor down 1.1 percentage points to 84.4 percent. Yield
declined 2. 5 percent year over year. United reported a net income
of $637 million, down from $965 million in the third quarter of 2016.
In addition to hurricanes, United also faced a 6 percent increase in
operating expenses during the quarter, largely a result of higher fuel
and labor expenses.
Air France’s Millennial-focused Joon airline will begin service
Dec. 1, connecting Paris’ Charles de Gaulle Airport with Barcelona,
Berlin, Lisbon and Porto, Portugal. Next summer, the carrier will add
service to Fortaleza, Brazil, and Mahe, Seychelles. Joon is positioned
as a blend of a full-service and low-cost airline that Air France will use
on highly competitive routes. Some of its planned features include 60
options for food and snacks for sale in economy and free in business
class, as well as in-flight streaming entertainment via passengers’ own
WestJet next year will launch an ultra-low-cost carrier, Swoop.
The Calgary-based carrier will offer base fares for a seat only. Snacks,
checked bags and in-flight entertainment will be available at an extra
cost. “To make the ULCC model work, we’ve standardized plane sizes,
seating configurations and flight patterns and kept bells and whistles
at airports to a minimum,” according to the carrier. “It’s not going to
replace other airlines, just complement the options available.”
Hyatt Hotels Corp. has appointed Mark Vondrasek as EVP
and global head of loyalty and
new business platforms. In the
newly created role, Vondrasek will
report directly to Hyatt CEO Mark
Hoplamazian and will oversee
Hyatt’s integrated experience
strategy. That stable includes the
World of Hyatt loyalty platform and
Hyatt’s newer wellness products
Miraval and Exhale, which the
company acquired in late August.
Vondrasek will look to produce and
scale new business opportunities,
products and services.
Carlson Rezidor Hotel Group
named Charles McKee SVP and
chief commercial officer for the
Americas. He will report to Americas president Ken Greene, who
joined the company in June, and
to global chief branding officer and
EVP Eric de Neef. McKee recently
restructured marketing, loyalty
and branding for Malaysia Airlines,
and he has previously served as
chief marketing officer at Delta
Hotels and at Air Canada. He will
be based in Minneapolis.
Etihad Aviation Group has named U.K. Ministry of Defence
executive Tony Douglas as CEO, effective January 2018.
Douglas is CEO of the ministry’s defense equipment procurement department, and was formerly CEO of London’s Heathrow
Airport. In the United Arab Emirates, he served as CEO of both
Abu Dhabi Airports Co. and Abu Dhabi Ports. Douglas succeeds
Etihad CEO James Hogan.