EDITOR-IN-CHIEF, THE BEAT
MICHAEL B. BAKER
Travel Procurement (USPS 025-279, ISSN 21506582) is
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14 The Data Whisperer
Under the direction of Eric Bailey,
Microsoft is reverse engineering
its travel procurement efforts,
focusing on how travelers use
suppliers. His colleague Marta
Rodriguez Martinez harnesses
that data and plenty more business intelligence to make
20 Deem Is Taking On Concur & Expense-First Mind-Set
Deem’s new Work Fource platform emphasizes booking over expense.
24 Concur’s Travel Risk Management Proposition
Does it undercut the TMC angle or enhance their offerings?
26 Low-Cost Carriers Heat Up Transatlantic Competition
LCCs’ fares may not force full-service carriers to change their prices,
but the model is one to watch.
30 Four Marriott Merger Updates
What’s to become of Sheraton and other brands, as well as loyalty
programs & global sales, as Marriott & Starwood assimilate.
32 Interchange Regulation Dents AirPlus’ 2016 Profits
The EU Interchange Fee Regulation that went into effect in December
2015 reduced AirPlus’ profits by € 12 million, according to the card company.
Vol. 12, No. 2
34 Sustainability & Sourcing
By AIG Travel global head of travel communications
Sustainability practices that contribute both to a corporate social responsibility program & to the bottom line.
North American hotels outlook; Q1 YOY changes in
ADR & occupancy around the world; traffic, capacity &
load factor changes for 21 air carriers around the world;
& market share among Uber, Lyft, taxis & car rentals.
Delta raised business fares during Q1 • United’s revenue from corporates rose
11 percent YOY • American revenue from corporate business rose 2 percent •
Alaska & Virgin America’s combined revenue rose 2 percent • Southwest set
a passenger record • JetBlue’s passenger revenue decreased • Hertz lost
$223 million in Q1 • Marriott’s Q1 North America & European group & business
transient demand came in better than expected • Plus more Q1 results.