14 Hotel Data Breaches:
Can You Protect Business Travelers?
Within the span of 34 days in November and December, three of the most
recognized hotel companies announced major breaches of customers’
payment data. Why are hackers after hotels, and how do all the technicalities and the legalities work?
20 Who’s Right About Hotels?
Why Wall Street’s worry about hotel companies won’t boost travel buyers’
22 Airfare Sourcing Sweet Spot
Travel programs that are managed and fly on certain routes are well
positioned to negotiate with suppliers.
24 Automating Meetings Ground Transportation
Pow Wow Smart and its group transportation and sourcing solution
is moving into the corporate meetings management arena.
Lufthansa’s passenger count increased in 2015 • Delta and Etihad ended
their interline agreement • Star Alliance is trying to partner with low-cost carriers • The United States and Mexico agree to remove limits on
flights between the two countries • Starwood signed 220 hotel management and franchise agreements in 2015 • General Motors has invested
$500 million in Lyft.
The average T&E budget percentage allocations • Which ancillary fees
are rising and falling • Manual versus cloud expense report trends.
Choice Hotels International CEO Stephen Joyce says his company, which
he considers as much a technology company as a hotel one, is making its
cloud-based property management system available for sale, including to
Contents February 2016 Vol. 11, No. 1
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