BY JULIE SICKEL
Hotel Data Breaches:
Can You Protect Business Travelers?
The avalanche began with Starwood. On Nov. 20, 2015, Starwood Hotels & Resorts Worldwide
announced that malware had infected point-of-sale systems at 54 of its
North American hotels, including
26 Westins, 18 Sheratons and seven
W-branded hotels. The malware targeted cardholder names, card numbers,
security codes and expiration dates.
Then, five days later, Hilton released
a statement that it, too, had been the
victim of malware attacks on POS
systems at an undisclosed number of
its properties and that payment card
information had been accessed.
Two days before Christmas, it
was Hyatt’s turn to disclose that
cybercriminals going after payment
card information had targeted its
hotels. In that breach, POS sys-
tems at restaurants, spas, golf shops,
parking facilities and a “limited
number” of front desks were affected.
Within the span of 34 days, three
of the most recognized companies in
the hotel industry announced major
breaches of customer payment data.
But they weren’t the first to make
such an announcement in 2015. In
July, the Trump Hotel Collection
announced it appeared to have been
the victim of malware attacks on POS